gearexact.com is the leading Business to Consumer e-commerce site. It is an online retail that enables anyone from anywhere in Bangladesh and from around the world to purchase different items/products online.

gearexact.com offers a range of products starting from electronics, books, shoes, apparel, kitchen, home appliances, toys, food items, jewelry, accessories, and many more.

YES, We strictly maintain our customer confidentiality policy and DO NOT at any circumstance share personal information with any other third party.

• To sign in, visit www.gearexact.com.
• Click on the SIGN IN button.
• Provide your email address and password.
• Finally, click log in and sign in to your www.gearexact.com.
• You can also log in using your Facebook account.

To sign in using Facebook

• First login to your Facebook account.
• Visit www.gearexact.com and click on SIGN IN using the Facebook button.
• Allow access to your Facebook information.
• You will be automatically redirected to gearexact.com site.

To change the email address on your gearexact.com account.

• Visit www.gearexact.com.
• SIGN IN by using your email address and password.
• After you have logged in, you will see “EDIT” under Account information on your Dashboard.
• Click on edit and fill up the field with your new email address

If you have forgotten your password

• Visit www.gearexact.com.
• Click on the Sign In button.
• You will be redirected to a page where there will be an option stating “ LOST MY PASSWORD”. Click on that button to be directed on a new page.
• You will be required to fill up a field mentioning your email address which was used during the registration at www.gearexact.com.
• After you have provided your email address, click on” Send me to reset password instruction”.
• Check your email inbox for notification on new password
•  

• First, you need to register here: www.gearexact.com/customer/account/create/
• Then visit the page where your desired products are displayed.
• Click on your desired product. You shall now see a new page consisting of all the product details. Fill up the quantity field and size (if applicable)
• Now click on “Add to Cart”. If you want to continue shopping click “Continue Shopping” or if you want to checkout “View Cart and Checkout”.
• While proceeding to checkout there will be payment options available from which you can choose one according to your convenience (bKash, cash on delivery,). You will also have to provide your shipping address (the location where you want to get the delivery).
• Finally, click on “Place Order” and Checkout.

• To purchase online, you can use your debit card, credit card, bKash, or even pay cash when you receive the delivery.
• You can also visit our office to pick up your order and make your payment during then.

YES, We are a Government approved site and are among the leading e-commerce web portals in this country. We maintain a strict customer confidentiality policy. We guarantee 100% safety overusing your credit and debit cards. We divert a customer’s payment request to the online banking system. It’s as safe as when you charge your card to any card payment machine.

You will be refunded BUT only for the products which are REFUNDABLE (check conditions during purchase). If you want to be refunded, please notify our customer care at info@gearexact.com within 3 days since receiving delivery.

No, You will only need to pay the price of the product and delivery charge if you want to get home delivery for your order.

There are currently no outlets of gearexact.com apart from Dhaka. However, due to public demand, we are working on establishing outlets over Chattogram and Sylhet in the near future. Although, we deliver products anywhere in Bangladesh through our effective delivery team

Yes, You can mail us your suggestions at info@gearexact.com.

Yes. You can purchase any product/offer to gift someone. All you need to do is order online, make the transaction, provide an address where you want the gift to be delivered (Ship to a different address); our delivery team will deliver your order on that given address on your behalf.

• You can place your query at info@gearexact.com
• Contact our customer care department at +8801766112288 (7 days a week (09:00 AM – 11:00 AM)

YES, You can use bKash/ DBBL mobile banking for your payment or pay Cash on Delivery in case you don’t have a debit or credit card.

Please contact your bank and check if your card is enabled for online transactions or availability of funds in your account. If you are still facing problems contact our customer care at +8801766112288 for assistance.